Through the trust built over the years by positive e-commerce experiences, consumers are now happy to purchase their products “sight unseen” with the assurance the right product will be delivered quickly and without issue.
Companies across North America are seeing transportation costs rise as a percentage of their total costs. That’s driving a need for many business leaders to closely oversee their transportation spending.
Shipping cost management challenges are second nature for many businesses. Optimizing vendor management, carrier relationships and total resource use for shipping is an incredibly complex process. Raw data and input from diverse stakeholders complicate efforts to make sense of shipping costs and obscure opportunities to reduce expenses.