Coming off a year that found both carriers and shippers struggling to piece together logistics and transportation strategies in an extremely disruptive environment, many companies came into 2021 with the hope that things might get easier in the New Year.
Right now, all shippers are worried about getting packages out the door, onto trucks, and into their customers’ hands during the busy holiday season. Laser-focused on the fourth quarter, these companies should also be thinking about 2021, what new impacts it will bring, and what they can be doing now to prepare for these impacts.
The average rate increase for primary services provided by UPS and FedEx mirrors that same
At October’s mid-point, shippers and shoppers are intensifying their holiday activity ahead of a historic holiday peak season.
With more than half of customers going elsewhere after a poor experience, now is not the time to let your guard down on service audits.
The COVID-19 outbreak created an entirely new world for the small package industry, especially when it comes to the hidden costs that come with annual increases in parcel rates.
With more shoppers going online to place orders this year, the holiday e-commerce season will be one for the record books. To ensure that their goods arrive ahead of holiday deadlines, shippers should pay close attention to the cutoff dates set forth by the major parcel carriers and the USPS.
Much like a successful marriage, the relationship between a shipper and its logistics partner has to be mutually-beneficial, trust-based and productive. Without these qualities, one or both parties will quickly find themselves wondering why they entered into the agreement.
Feeling the pinch of carrier surcharges and other rising transportation costs?
If you can’t pinpoint which products are and aren’t making your company money, it’s time for a thorough SKU-level profitability assessment.
