business intelligence
4 Tips: Improve Profitability Despite Rising Transportation Costs
Feeling the pinch of carrier surcharges and other rising transportation costs?
Tag: small parcel
Most in-Demand Worker These Days Is the Warehouse Worker
According to a LinkedIn report, warehouse workers on the frontlines of e-commerce are the most in-demand
What is Peak Season?
When checking out various online dictionaries for a definition of peak season, one finds the
parcel
Why Audit Parcel Service Now? Here’s 4 Reasons
With more than half of customers going elsewhere after a poor experience, now is not the time to let your guard down on service audits.
customer service
6 Qualities to Look for in an E-Commerce Logistics Partner
Much like a successful marriage, the relationship between a shipper and its logistics partner has to be mutually-beneficial, trust-based and productive. Without these qualities, one or both parties will quickly find themselves wondering why they entered into the agreement.
e-commerce
Margin Management: Why Are You Selling Money-Losing SKUs?
If you can’t pinpoint which products are and aren’t making your company money, it’s time for a thorough SKU-level profitability assessment.
parcel
Shipping Surcharges: 3 Ways to Manage During Peak
You may not be able to keep parcel carriers from imposing unexpected peak season cost changes, but you can prepare to manage surcharges. The key is to understand your shipping data, work with trusted partners, and protect profitability by responding quickly.
e-commerce
Post-Pandemic Tactics for E-Commerce Logistics Advantage
The role of e-commerce in keeping the United States and world economies going was never more evident than during the first half of 2020. Before the global pandemic and the lock-downs and shelter-in-place orders that followed, e-commerce comprised about 12 percent of U.S. retail sales. That percentage will grow dramatically in the years ahead. Consumers who once gathered in malls and stores to do their buying found that e-commerce had become their only buying source, almost overnight. Many who had never tried online purchasing found it easy and convenient. Retail will never be the same again. Never.
customer satisfaction
Cost Changes Hide in Shift to Online Fulfillment
As the global pandemic confined consumers to their homes, record volumes of online sales motivated retailers to adjust online fulfillment strategies and capitalize on emerging demands for food, health and safety necessities, home office/school supplies – even exercise equipment and entertainment products.
audit
Parcel Audit Services Power Network Optimization
Large volume parcel shippers have a huge transportation budget laden with line items. Often, this spend goes unmonitored due simply to the sheer amount of work required to track significant quantity of invoices, payments and claims.