Tag: compete with amazon

e-commerce

BOPIS: Retail in Evolution

In today’s retail environment, the online and brick-and-mortar roles are reversing. The Internet is becoming the storefront, and in the last months of 2020, half of holiday shoppers plan to use curbside or contactless pickup. The store is evolving into the new-age version of the traditional cross-dock, where forward inventory moves through a central point coordinating the transfer. There are more SKUs listed on a retailer’s website than the average store carries on shelves or in back rooms. A consumer searching for unique, hard-to-find products will likely see them, and buy them, online rather than at a store.

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e-commerce

BOPIS: What Does It Mean for Shippers?

Shipping used to be a linear exercise. A manufacturer shipped products to a distribution center. From there, the products were delivered to stores. The shipper, not the consumer, was in charge of the transaction.

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customer service

6 Qualities to Look for in an E-Commerce Logistics Partner

Much like a successful marriage, the relationship between a shipper and its logistics partner has to be mutually-beneficial, trust-based and productive. Without these qualities, one or both parties will quickly find themselves wondering why they entered into the agreement.

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e-commerce

Post-Pandemic Tactics for E-Commerce Logistics Advantage

The role of e-commerce in keeping the United States and world economies going was never more evident than during the first half of 2020. Before the global pandemic and the lock-downs and shelter-in-place orders that followed, e-commerce comprised about 12 percent of U.S. retail sales. That percentage will grow dramatically in the years ahead. Consumers who once gathered in malls and stores to do their buying found that e-commerce had become their only buying source, almost overnight. Many who had never tried online purchasing found it easy and convenient. Retail will never be the same again. Never.

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