For consumers, the purchasing experience continues to merge the digital and physical, and retailers are adapting to keep up. Now, the supply chain extends beyond the store shelf, connecting to consumers’ mobile devices and computers. Buyers expect products to be … Read more
No one ever said consumer behavior was logical. Research shows consumers want fast shipping, but they also want it for free or at minimal cost. That can make your last mile ─ which is usually longer than a mile ─ … Read more
After the 2018 NRF Big Show, you could say there’s good news and bad news for retailers.
The good news: the hype around the retail apocalypse is largely overblown. But the bad news: in 2017, 21 major retailers filed for … Read more
Everyone knows there’s no such thing as a free lunch, but shoppers have come to expect free shipping for their e-commerce purchases.
However, direct-to-consumer sales have a supply chain cost up to three times as high as in-store sales, Fast … Read more