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Transportation Insight’s I.T. department is incredible. The reports they can provide are mind boggling. They are not a typical 3PL where they come in and setup your carriers; instead, Transportation Insight works with us like a partnership, constantly working with us to improve and come up with new tools.

Due to the markets we serve along with the customers and products produced, we are comprised of numerous highly autonomous companies with various transportation requirements. Transportation Insight has provided the functional expertise to successfully manage these various freight activities in an organized and professional manner, customized to meet each company’s needs. Making it a point to understand the unique requirements of each business, Transportation Insight has personally met with company personnel to explain the processes involved, providing the evidence to substantiate the recommendations, and the financial analysis validating the results. Transportation Insight has met their pledge of providing each company the best solution at the most competitive price while continually monitoring and measuring performance to identify improvement opportunities. I view the association with Transportation Insight as a collaborative long-term relationship that should continue to strengthen and grow through mutual trust and the shared value received.

You have just renewed my faith that there is still such a thing as Customer Service. I can’t remember the last time someone was so responsive and with such excellent information. Thank you – I needed that.

The process improvements we have achieved throughout our supply chain and within our operation have enabled us to reduce our costs and double our sales in the last decade.

Transportation Insight has proven to be a valuable asset through efficiency gains and cost reductions. Transportation Insight has ensured that we are positioned to offer our customers the most affordable and economical freight rates. Procurement has also experienced a reduction in freight cost inputs, which has translated to greater profitability and less time required to manage our transportation of product.

Everything goes like clockwork; you do everything that you say you will do. Transportation Insight is easy to work with, very responsive, and their tools are easy to use.

We started using Transportation Insight for our shipping needs in September 2007. I was very impressed from the start. We were shown the potential savings, both in money and labor hours. We have met those savings. I was impressed with the negotiating team that came to negotiate with our chosen companies. Once we were online with Transportation Insight, the billing was much better. We receive a bill weekly in spreadsheet format. We can use that to do all of our internal studies. The people we have been in contact with are very helpful. We have received our bills as we requested and the issues are dealt with promptly. Our special requests for information have been answered quickly and thoroughly. I highly recommend Transportation Insight for their professionalism, accuracy and ease to work with.

I like the reporting, online applications, our account rep, and anytime we need something, it is just a phone call away.

“Transportation Insight is a cut above other providers in the parcel logistics space because of their high attention, proactive, in-depth approach to account management. They have deep parcel industry expertise and expansive data analysis capabilities. At every touchpoint, the TI team working with us is very knowledgeable and attentive to our very complex needs. Many providers act more as vendors, throwing information ‘over the wall,’ but our relationship with Transportation Insight is a true business partnership.”