Results: 8

Enhance Customer Experience with Evidence-Based Decisions

Shippers striving to meet customer expectations for service, cost and choice face increasingly complicated challenges. In the ever-changing modern transportation marketplace, game-changing solutions require analysis of transportation information across modes. Technology powered by experience provides deeper understanding of cost-to-serve metrics. … Read more

consequences of delivery

Avoid Delivery Disaster with Actionable Intelligence

Customer experience increasingly relies on an organization’s ability to provide seamless product delivery. Disruption anywhere in the order-to-cash cycle sparks negative consequences. If calamity occurs at points closest to the end consumer, where public scrutiny is highest, satisfaction scores jeopardize … Read more

co-managed-make-new-friends-blog

Make New Friends, But Keep the Old; One is Silver and the Other Gold

That old scouting song has something important to tell us about relationships with Enterprise Logistics Providers. No one knows your business better than you, especially when it comes to servicing your customers. So why should you compromise your established carrier … Read more

Consumers, Cash and Carbon- A Challenging Balance blog

Consumers, Cash and Carbon: A Challenging Balance

Last Sunday, I pulled into my neighborhood behind a U.S. Postal Service (USPS) delivery truck. It stopped at one of eight houses on my short street to deliver one package that the resident had likely ordered from Amazon. This event … Read more

Food-for-Thought-blog

Food for Thought – Smarter Logistics Strategies to Keep the Shelves Stocked

The grocery industry shares a long history with the logistics and distribution industry – and for good reason. Keeping stores properly stocked with fresh food, packaged products and household goods – many of which travel long distances and are subject … Read more