The U.S. trucker shortage has been ongoing for years. As the situation has evolved, many expect trucking costs to increase as freight service providers work to adapt to the new challenges that come with managing, retaining, and recruiting staff. To … Read more
In the aftermath of the 2018 holiday shopping season, it is clear that the move toward omni-channel experiences is fueling change in the supply chain.
Omni-channel shopping most immediately can disrupt retailers, but consumers’ changing service demands also have a … Read more
Shoppers increasingly want their orders delivered promptly to their homes, but many don’t want to pay for shipping, and an increasing number are seeking similar treatment on product returns. Retailers, wanting to meet customer expectations, dip into bottom-line profits to … Read more
Last Sunday, I pulled into my neighborhood behind a U.S. Postal Service (USPS) delivery truck. It stopped at one of eight houses on my short street to deliver one package that the resident had likely ordered from Amazon. This event … Read more
Where did all these parcel delivery vehicles come from? From UPS and FedEx trucks to specialty vans, from UberRUSH to USPS Sunday delivery, in cars or on scooters or bikes, all kinds of packages and parcels are being delivered to … Read more