Here are three hidden parcel rate increases that impact all parcel shippers, as well as some tips for responding to them.
We’d all like to think that our business partners and vendors use full transparency when billing for their services. … Read more
Customer experience increasingly relies on an organization’s ability to provide seamless product delivery. Disruption anywhere in the order-to-cash cycle sparks negative consequences. If calamity occurs at points closest to the end consumer, where public scrutiny is highest, satisfaction scores jeopardize … Read more
Shipping and logistics management have long been segregated into disparate categories, creating an illusion that these areas of operation are highly divided in nature. In practice, shipping and logistics processes are heavily dependent on one another, and digitization is making … Read more
For retail shippers, there was a time when “meeting customer expectations” meant supplying the right quantities of product to the right location on the agreed-upon shipment schedule. Transportation modes, load sizes and distances traveled were known and consistent. Product deliveries … Read more
The grocery industry shares a long history with the logistics and distribution industry – and for good reason. Keeping stores properly stocked with fresh food, packaged products and household goods – many of which travel long distances and are subject … Read more