In the aftermath of the 2018 holiday shopping season, it is clear that the move toward omni-channel experiences is fueling change in the supply chain.
Omni-channel shopping most immediately can disrupt retailers, but consumers’ changing service demands also have a … Read more
Parcel shipping continues to claim a larger share of the transportation market as manufacturers and retailers respond to consumer demands. Globally, annual volume could exceed 100 billion parcels by 2020. More companies are coming to understand the role that parcel … Read more
With tariffs and the threat of trade wars looming, global commerce has never been more uncertain. Moreover, the pace of change will only accelerate with unrelenting pressure to develop agile and responsive supply chains to support domestic and global e-commerce.… Read more
Shoppers increasingly want their orders delivered promptly to their homes, but many don’t want to pay for shipping, and an increasing number are seeking similar treatment on product returns. Retailers, wanting to meet customer expectations, dip into bottom-line profits to … Read more