Results: 14
Uncover Indirect Spend

Indirect Spend: Harvest Savings, Improve Competitive Advantage

Profit hides in Indirect Spend. When it comes to finding and protecting that profit, there are two challenges. The first is recovering profit from under-managed spend. The second: creating a competitive advantage from the strategic management of spend.

Why does… Read more

Enhance Customer Experience with Evidence-Based Decisions

Shippers striving to meet customer expectations for service, cost and choice face increasingly complicated challenges. In the ever-changing modern transportation marketplace, game-changing solutions require analysis of transportation information across modes. Technology powered by experience provides deeper understanding of cost-to-serve metrics. … Read more

consequences of delivery

Avoid Delivery Disaster with Actionable Intelligence

Customer experience increasingly relies on an organization’s ability to provide seamless product delivery. Disruption anywhere in the order-to-cash cycle sparks negative consequences. If calamity occurs at points closest to the end consumer, where public scrutiny is highest, satisfaction scores jeopardize … Read more

Reduce Parcel Shipping Costs - Caputo

3 Alternative Ways to Reduce Parcel Shipping Costs

Shipping cost management challenges are second nature for many businesses. Optimizing vendor management, carrier relationships and total resource use for shipping is an incredibly complex process. Raw data and input from diverse stakeholders complicate efforts to make sense of shipping … Read more

Importance of Secondary Packaging

Exploring the Importance and Challenges of Secondary Packaging

The e-commerce explosion is leaving retailers scrambling to differentiate themselves through excellent customer experiences. Think about it. In a traditional store, a brand that focuses on offering deeply personal, nuanced services can do so through interpersonal interactions and amenities. How … Read more