Results: 9
consequences of delivery

Avoid Delivery Disaster with Actionable Intelligence

Customer experience increasingly relies on an organization’s ability to provide seamless product delivery. Disruption anywhere in the order-to-cash cycle sparks negative consequences. If calamity occurs at points closest to the end consumer, where public scrutiny is highest, satisfaction scores jeopardize … Read more

Freight- Supply chain

Supply Chain Optimization Empowered by Analysis Tool

Retailers and e-tailers are racing to meet customer demands for improved delivery. End consumers seek shipping options that fulfill expectations for speed, convenience, and cost. Achieving these service goals – and maintaining customer experience – increasingly requires shippers to analyze … Read more

Omni-Channel Retail Peak Holiday Shipping

What Did Omni-Channel Retailers Learn From the Peak Holiday 2018 Season?

In the aftermath of the 2018 holiday shopping season, it is clear that the move toward omni-channel experiences is fueling change in the supply chain.

Omni-channel shopping most immediately can disrupt retailers, but consumers’ changing service demands also have a … Read more

modernize-logistics-management

4 Reasons to Modernize Logistics Management Practices

Shipping and logistics management have long been segregated into disparate categories, creating an illusion that these areas of operation are highly divided in nature. In practice, shipping and logistics processes are heavily dependent on one another, and digitization is making … Read more

Consumers, Cash and Carbon- A Challenging Balance blog

Consumers, Cash and Carbon: A Challenging Balance

Last Sunday, I pulled into my neighborhood behind a U.S. Postal Service (USPS) delivery truck. It stopped at one of eight houses on my short street to deliver one package that the resident had likely ordered from Amazon. This event … Read more