Here are three hidden parcel rate increases that impact all parcel shippers, as well as some tips for responding to them.
We’d all like to think that our business partners and vendors use full transparency when billing for their services. … Read more
Customer experience increasingly relies on an organization’s ability to provide seamless product delivery. Disruption anywhere in the order-to-cash cycle sparks negative consequences. If calamity occurs at points closest to the end consumer, where public scrutiny is highest, satisfaction scores jeopardize … Read more
Shipping cost management challenges are second nature for many businesses. Optimizing vendor management, carrier relationships and total resource use for shipping is an incredibly complex process. Raw data and input from diverse stakeholders complicate efforts to make sense of shipping … Read more
That old scouting song has something important to tell us about relationships with Enterprise Logistics Providers. No one knows your business better than you, especially when it comes to servicing your customers. So why should you compromise your established carrier … Read more
Last Sunday, I pulled into my neighborhood behind a U.S. Postal Service (USPS) delivery truck. It stopped at one of eight houses on my short street to deliver one package that the resident had likely ordered from Amazon. This event … Read more