Here are three hidden parcel rate increases that impact all parcel shippers, as well as some tips for responding to them.
We’d all like to think that our business partners and vendors use full transparency when billing for their services. … Read more
As increased volume burdens national parcel carrier networks, shippers relying on small package shipping service face added complexity every holiday season. That’s especially if success depends on delivering a five-star customer experience in the retail realm.
Extra holiday hustle is … Read more
Shoppers increasingly want their orders delivered promptly to their homes, but many don’t want to pay for shipping, and an increasing number are seeking similar treatment on product returns. Retailers, wanting to meet customer expectations, dip into bottom-line profits to … Read more
For retail shippers, there was a time when “meeting customer expectations” meant supplying the right quantities of product to the right location on the agreed-upon shipment schedule. Transportation modes, load sizes and distances traveled were known and consistent. Product deliveries … Read more
Where did all these parcel delivery vehicles come from? From UPS and FedEx trucks to specialty vans, from UberRUSH to USPS Sunday delivery, in cars or on scooters or bikes, all kinds of packages and parcels are being delivered to … Read more